Our platform is a robust, flexible solution trusted by major international organizations for handling complex group financial consolidation, reporting, and planning processes. As adoption continues to grow across diverse industries, we are expanding our support and product expertise team with a dedicated professional who combines strong application knowledge, business process insight, and a customer-oriented mindset.

Main responsibilities

• Testing new features, updates, and application functionality to ensure reliability and quality
• Creating and updating clear, user-oriented documentation and knowledge resources
• Building and maintaining demo environments, and delivering product demonstrations to prospects and clients
• Investigating and analyzing reported application issues from consultants, partners, and end-users
• Reproducing problems in controlled test setups to support efficient resolution
• Providing day-to-day application support and guidance to implementation consultants, business partners, and sales teams
• Assisting in preparation and validation activities for new software releases
• Supporting localization efforts, including translation and adaptation of the application interface (e.g., into Czech and additional languages)
• Proactively suggesting enhancements to the product, user experience, and internal processes
• Contributing to requirements gathering and functional definition for upcoming features

What we are looking for?

• Practical experience with application implementation, support, or software configuration (experience in enterprise software is a plus)
• Solid grasp of core accounting and financial reporting concepts
• Strong ability to create well-structured, easy-to-understand documentation and training materials
• Familiarity with financial consolidation processes (e.g., group accounting, intercompany eliminations, multi-GAAP handling) is highly advantageous
• Attention to detail combined with good sense for user experience, usability, and intuitive design
• Proactive, communicative approach and enjoyment of working at the intersection of technology, finance, and customer needs

Why this role?

• Contribute directly to a mature, market-leading application that delivers real value in financial consolidation and enterprise performance management for global clients.
• Operate in a straightforward, low-bureaucracy environment focused on practical results and efficiency.
• Gain in-depth exposure to a live product with strong momentum, influencing not just delivery and support but also ongoing evolution and refinement.
• Develop versatile skills across application testing, support, demos, troubleshooting, release activities, and functional consulting.
• Grow your expertise in finance, business processes, and software at a natural pace, with clear pathways toward deeper product ownership, consulting, or solution design roles.
• Collaborate closely with experienced consultants, implementation partners, sales professionals, and product specialists in a knowledgeable, supportive team.
• Benefit from structured onboarding, with an optional mentor/buddy program to help you ramp up quickly and confidently.